Valley Heights
Resident Services

Submit a Complaint

Report concerns to the HOA board. All complaints are reviewed within 5–7 business days.

Complaint Details

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All complaints are reviewed by the HOA board within 5–7 business days. If you provide contact info, we may follow up for additional details.

The more detail you provide, the better we can address your concern.

Privacy: Complaints are shared only with the HOA board and handled with discretion.

What Happens Next

A transparent process from submission to resolution

  1. Your complaint is received by the HOA board.
  2. The board reviews the complaint within 5–7 business days.
  3. If contact info was provided, we may reach out for additional details.
  4. Appropriate action is taken per the CC&Rs and governing documents.
  5. If applicable, the involved parties are notified of the outcome.